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Which paddle shift extension would fit my car?Please go to the Choose your vehicle page, and select the PD paddle shifter categories. Most vehicle brands have a specific paddle shifter with their steering wheel, except Audi series. You must refer to the compatible vehicle on which paddle shift extension page you need, and compare it with the OEM paddle. For a more accurate fitment, you must print the 1:1 scale paddle shifter and cut it out to measure against your OEM paddle shifter before you purchase. If you are still unsure this will fit your car, please email us and be sure to include a photo of the steering wheel and OEM paddle of your car.
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Does LEYO offer warranty?For products not covered by a manufacturer’s warranty, we provide a limited warranty of 90 days for defective products from the date the product is received by the original purchaser or installer, unless otherwise specified at the time of purchase. The warranty only covers a replacement for a defective part unless such a replacement cannot be obtained. For such cases, a full refund will be issued to the original purchaser. More Warranty information you can check on Terms & Conditions - Leyo Motorsports Warranty Coverage Policy.
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I'm having an issue with a part but I bought it through a Distributor or Dealer, who do I contact for service?You should contact the party where it was purchased first. If you're still having trouble, feel free to let us know.
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How do I know LEYO product fit my car?You can refer to our compatible vehicle on every product page, or email us and be sure include your car OEM part image.
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Why can't I find previous product?It’s possible that product has been discontinued.
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Do I need to clean my LEYO AIR filter?Yes, we recommend that the filter element is cleaned every 10,000 miles/16,000 km or a visual inspection at least every 6 months. Best way to clean is remove and use compressed air from inside of filter out.
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Can I customize LEYO product?Unfortunately, we don't provide customized product. However, if you have a great idea or advice, we would love to hear.
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How do I know if my order was placed successfully?If you have received an order confirmation email from us, your order was placed successfully! You can also log into your account to view your order history and search for your most recent order.
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Can I return my item after I’ve received it?Each item is hand-checked by a member of Team LEYO before it goes out the door to ensure you get the best! We know it sucks to get the wrong parts, we offer exchanges under the terms set forth within this Return Policy. Returned items must be in its original brand-new unused condition. 20% re-stocking fee and shipping fee will be charge for the return, any damage or missing items and components will be subject to charge and shipping is non-refundable.
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Can I apply 2 promo coupon codes?We are afraid that only one promo code can be applied per order.
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How do I use coupon code?On the checkout page, you can redeem your coupon code there.
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Do you offer a Military Discount?Yes, send us a photo of your military ID and if it's within 2 years of service we will provide a 5% discount.
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How can I make changes or cancel my order?Email us before we ship your order. Be sure to include your order number.
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How do I shop for a LEYO product?You may select your preferred item and add it to the cart. Then go to check out and wait for it to be dispatched and shipped. The other way is to contact your nearest authorized Dealer or Distributor.
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It has been a few weeks since my order was shipped and the tracking link provided has expired. I’m afraid that my parcel may have been lost. What should I do?Please let us know within 90 days of purchase if your order is missing. We would be happy to follow up and investigate for you. Further arrangements can be facilitated.
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How long does it take before my order gets shipped?We are aiming to have your order dispatched within 1-3 business days. Furthermore, there will be chances that the item that you ordered may run out of stock though we are doing our best to avoid this from happening. We will definitely try to get you notified as soon as possible if that happens. Please contact support@leyomotorsport.com if there is any question concerning the time to dispatch.
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How much I have to pay on import duties & taxes?Some cities/areas/countries may require import tax, duties, and related customs fees for the imports, and the cost is not covered in the payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination location. For further details of charges, please contact your local Customs office directly.
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Will COVID-19 affect my order?In view of the recent situation of COVID-19, logistics transportation and global delivery services are now subject to temporary delays. Shipping time is likely to be lengthened as a special arrangement of some courier service companies and air traffic delays are to be expected. Thanks for your patience while we work hard to get your order to you!
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How can I track my order?You should have been given a PI (Proforma Invoice) with your order followed by an expected ship date. Once shipped a tracking number should also have been provided. If you still need anything just let us know and we'll give you an update.
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How do I calculate cost for shipping?You may select your preferred item and add it to the cart. Then go to checkout and enter your email. Click continue to the Shipping & Delivery page. After filling in all fields, click continue to the delivery information page. Now, you can find out your shipping method and cost here. It won’t charge you before placing your order.
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I received an error message when I checked out. What should I do? / What does "Invalid transaction error" or "Something wrong with your credit card, please call card center for help: Transaction Not Allowed" mean?If an error message occurs, this may be because: -The debit card cannot be used for this type of payment. -Your bank has rejected the transaction due to suspicions of fraud. -The card is not activated for international transactions. Please use another card to resolve the problem. If the issue still persists, kindly contact your bank for assistance.
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What payment methods do you accept?LEYO Online Store accept major debit cards and credit cards (American Express, Mastercard and Visa) and PayPal.
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Do you offer sponsorship?Maybe. Business is the transaction of money for goods. If you don't want to use money, what else do you have to offer? We're open to possibilities. Please contact us: support@leyomotorsport.com or sales@leyomotorsport.com
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